Terms and Conditions
Welcome to our eCommerce site. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please review the following carefully.
1. General Information All products purchased on our website will be handled according to the terms outlined here. By placing an order, you agree to these terms and conditions. We reserve the right to update or modify these terms at any time without prior notice.
2. Product Availability and Pricing All products are subject to availability. We reserve the right to limit the quantity of products we supply, refuse any order, or discontinue products without prior notice. Prices for our products are subject to change without notice and do not include applicable taxes or shipping fees.
3. Order Acceptance After you place an order, you will receive an email confirming receipt of your order. This email is not an acceptance of your order but a confirmation that we have received it. We reserve the right to cancel or refuse any order at any time for reasons including but not limited to: product availability, errors in pricing or product information, or suspected fraud.
4. Shipping Terms Orders are typically processed within 1-2 business days. Delivery times vary by destination. Standard shipping typically takes 3-7 business days. Shipping fees are calculated based on the delivery address, weight, and dimensions of the product(s). Free shipping may be offered on qualifying orders. We use carriers such as FedEx, UPS, DHL, or local postal services.
5. Address Accuracy Customers must provide accurate and complete shipping information. We are not responsible for delays due to incorrect addresses. Returned shipments due to address errors may incur additional fees for reshipping.
6. Order Tracking Tracking information will be provided once the order has shipped. You can track your package via the carrier’s website or your account on our site.
7. Lost or Damaged Packages If your order is lost or damaged in transit, contact us immediately. For damaged items, photographic evidence may be required. We will work with the shipping carrier to resolve the issue.
8. International Shipping International orders may incur additional charges such as customs fees and import duties. These are the responsibility of the customer. Delivery times for international shipments vary based on customs processing.
9. Returns and Exchanges Refer to our Return Policy page for complete details. Inspect your order upon receipt. If items are damaged or incorrect, contact customer service within 7 days to initiate a return or exchange.
10. User Accounts You may be required to create an account to access certain features of our site. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
11. Intellectual Property All content on our website, including text, images, logos, graphics, and software, is the property of our company and protected by applicable intellectual property laws. Unauthorized use of any content is strictly prohibited.
12. Limitation of Liability We shall not be held liable for any indirect, incidental, or consequential damages that result from the use or inability to use our website or products.
If you have any questions about these terms, please contact our customer support team.